We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Aug 07, 2021 - 06:45 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Posted Aug 07, 2021 - 06:03 UTC
Identified
Our engineers believe to have identified this issue has been caused due to a third-party dependency and they are working towards a resolution.
We apologize for any inconvenience this has caused and will provide another update as soon as we have one.
Posted Aug 07, 2021 - 02:13 UTC
Investigating
We are actively investigating reports that Grasshopper users are currently unable to access Messaging Capabilities
Our engineers are working to resolve the issue and will provide another update shortly.