Grasshopper System Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 02:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, Grasshopper will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: Oct 24 2020, 02:00 AM to Oct 24 2020, 06:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hours maintenance window.

Expected downtime: 10 minutes

What to expect: Any customers who are utilizing the following Grasshopper functionalities may experience degraded service:
• Outbound calling
• Text messaging
• Notifications
• Mobile and desktop apps
• Online interface (Please note, you will not be able to make changes to your account during this window.)

We would like to thank you for your patience and understanding during this time period.

About This Site

Welcome to the Grasshopper status page. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Grasshopper Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 24, 2020

Unresolved incident: Grasshopper Maintenance.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020
Completed - The scheduled maintenance has been completed.
Oct 10, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 14:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, Grasshopper will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: October 10th, 2020, 02:00 PM to 02:30 PM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 30 minutes maintenance window.

What to expect: Any customers who are utilizing the following Grasshopper functionalities may experience degraded service:

• New Signups
• CMS Access
• NUUI Access
• Outbound calls made via Classic and Connect Mobile Apps
• Classic and Connect Mobile Apps Settings
• Classic and Connect Mobile Apps Contact Sync
• Classic Mobile and Desktop Apps updates to recent calls, voicemails, and faxes
• Connect Mobile Apps Email functionality
• Connect Mobile Apps updates to Unified Inbox and Timeline

We would like to thank you for your patience and understanding during this time period.
Oct 6, 15:26 UTC
Completed - The scheduled maintenance has been completed.
Oct 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 02:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, Grasshopper will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: Oct 10 2020, 02:00 AM to Oct 10 2020, 05:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3 hours maintenance window.

Expected downtime: 10 minutes

What to expect: Any customers who are utilizing the following Grasshopper functionalities may experience degraded service:
• Outbound calling
• Text messaging
• Notifications
• Mobile and desktop apps
• Online interface (Please note, you will not be able to make changes to your account during this window.)

We would like to thank you for your patience and understanding during this time period.
Oct 7, 19:08 UTC