Grasshopper System Status
All Systems Operational

About This Site

Welcome to the Grasshopper status page. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Grasshopper Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2020

No incidents reported today.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Jan 9, 18:42 UTC
Identified - We have identified the issue and are working closely with our carrier to resolve it. At this time, you are unable to send or receive text messages on toll-free numbers. This issue does not affect text messaging on local numbers.

We apologize for any inconvenience this has caused and will provide another update as soon as we have one.
Jan 9, 14:29 UTC
Update - Our engineers are actively investigating the issue and will provide another update shortly.
Jan 9, 10:49 UTC
Update - Our engineers are actively investigating the issue and will provide another update shortly.
Jan 9, 02:54 UTC
Investigating - We are actively investigating reports that Grasshopper customers may be experiencing issues with SMS service on their Toll-Free numbers.

Our engineers are working to resolve the issue and will provide another update shortly.
Jan 9, 01:48 UTC
Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.

Jan 3, 2020

No incidents reported.