Grasshopper System Status
All Systems Operational

About This Site

Welcome to the Grasshopper status page. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Grasshopper Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 19, 2020

No incidents reported today.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Feb 10, 15:59 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Feb 10, 15:53 UTC
Identified - We have identified the issue and are working towards a resolution.

We apologize for any inconvenience this has caused and will provide another update as soon as we have one.
Feb 10, 15:46 UTC
Investigating - The Network Operations Center is investigating an issue with Grasshopper where users may be experiencing issues while logging into the web-client.

We have engaged our on-call responders and we will provide another update shortly.
Feb 10, 15:29 UTC
Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.