Grasshopper Status - Grasshopper - Desktop App's calls intermittently not completing

Grasshopper - Desktop App's calls intermittently not completing

Incident Report for Grasshopper

Resolved

We have confirmed that the issue has been resolved and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Posted Jan 29, 2024 - 18:33 UTC

Monitoring

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

Posted Jan 29, 2024 - 17:10 UTC

Investigating

We are actively investigating reports that some Grasshopper customers may be unable to have their calls completed.

Our engineers are working to identify the issue and will provide another update shortly.

Posted Jan 29, 2024 - 16:55 UTC

This incident affected: Grasshopper.