We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Jan 26, 2021 - 18:51 UTC
We are actively investigating reports that some Grasshopper customers may be experiencing latency and bad call quality for inbound calls and when attempting to log in to the Grasshopper mobile or desktop applications.
Our engineers are working to resolve the issue and will provide another update shortly.