Grasshopper - Toll Free ordering issues
Incident Report for Grasshopper
Resolved
The Network Operations Center has confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Jul 16, 2019 - 20:29 UTC
Identified
Our engineers have identified the issue to be due to third party vendor and our engineers are working to resolve the issue.
Posted Jul 16, 2019 - 14:32 UTC
Investigating
The Network Operations Center is investigating an issue with Grasshopper where users may be experiencing issues with Toll-Free ordering.

We have engaged our on-call responders and we will provide another update shortly.
Posted Jul 16, 2019 - 14:25 UTC
This incident affected: Grasshopper.
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